Our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason due to the quality / sizing issue, you are dissatisfied with your purchase, you can return it to PASHA LIMITED (PASHA Jewelry for your feet) within 14 days of purchase date. Claims for missing items or items damaged in transit must be received within 2 business days of receipt of merchandise. You have option of exchanging the item(s) or receiving a refund for the full amount of the items purchased (which excludes the delivery charges). Refunds and returns will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product, we will credit your account for which please allow 10 days (after receipt of the product by us) for a credit to appear on your credit card statement. If payment was made by paypal, the refund will be made immediately upon receipt of the product by us.